Shipping

We do our best to process & ship all orders as soon as possible. Most Orders are processed within 48-72 hours. We process orders between Mon-Fri and do not shipping on weekends.

We offer FREE STANDARD SHIPPING for all orders.

 

PROCESSING

Please allow us to take 1-3 days to process your order. And We will arrange the shipment one by one according to the order time.

Please note that holidays & weekends are not included.

SHIPPING

Standard Shipping for US (3-5 business days)

Standard Shipping for CA (5-7 business days)

Standard Shipping for the UK & European region (7-10 business days)

Normally you will receive your order in 7-25 business days from the date that it is placed. 

Affected by Covid-19, there will be some delay on the delivery.

Please note: Total Delivery Time = Processing Time + Shipping Time

Tips: We currently only support mailing to the United States, Canada, UK and European region, other places are not supported for the time being, you can continue to pay attention, and it may be opened in the future.

DELIVERY

If you want to track your order, you can click on the 'track my order' or get in contact with us: sales@ducoglasses.com

SHIPPING DELAYS

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and may take longer than expected date due to invalid address, customs clearance procedures or other causes.

Note: If you Have not seen the delivery information when you click the order tracking link, please don’t worry! Sometimes, the package goes from our transfer point to the shipper’s first scan at one of its destinations, there may be 24 hours delay in viewing the tracking progress.

Also Import duties and taxes are not included in the item price or international shipping cost. Duty and tax charges are your responsibility and will be collected from you by your country's local carrier prior to delivery. Please check with your country's customs office to determine what these additional costs are prior to purchase. We are not responsible for any duties, taxes or fees associated with the import and final delivery of your order.  

Lost / Stolen Packages:

When placing your order, please ensure that your shipping address is correct. We are NOT responsible for the incorrect address that does not get delivered properly. We are also NOT responsible for lost or stolen packages, please ensure that your delivery address is safe and secure and/ or there is someone you trust at the destination when placing an order with us. 

 

If you have any shipping questions, please contact us.